Prompt-mai

This Privacy Policy applies to all business processes carried out by promptmai, hereinafter referred to as the Data Controller.

This policy provides information about how personal data is processed by the Data Controller, including the purposes and means of processing, as well as personal data processing performed on behalf of our customers based on their instructions.

1. Purpose of Processing Personal Data

Processing of personal data is necessary in order to fulfill our contractual obligations and to provide you with our services. Personal data may also be used for the following purposes:

• Sales and customer relations
• Customer support and communication
• Marketing and information distribution
• Accounting and legal compliance

For marketing via email or SMS, explicit consent is obtained in advance. By providing us with your personal data, you accept the practices and terms described in this Privacy Policy.

If you object to our processing of personal data, you also have the right to file a complaint with the relevant Data Protection Authority (Datatilsynet).

2. Data Controller

Data Controller: promptmai
Email: contact@promptmai.io

Data Protection Officer (if applicable):
Email: contact@promptmai.io

3. Personal Data Collected

Personal data may be registered and stored when you:

• Register on promptmai.io
• Contact sales or support via email or chat
• Use our services and platform features

4. Data Storage and Data Sharing

Our website is delivered by Artworx AS, and personal data is stored on a private server infrastructure located in Norway.

Personal data is only shared with third parties when necessary to deliver our services or comply with legal obligations.

5. Communication via Email and SMS

As a customer, you may receive emails or SMS messages related to your customer relationship. This communication is considered a legitimate interest and does not require additional consent.

We also use email for marketing and communication purposes. Newsletters are only sent if you have provided explicit consent. You may unsubscribe at any time by clicking the unsubscribe link included in the emails.

6. Right of Access and Correction

You have the right to request access to the personal data registered about you. Requests for access or correction may be sent to: contact@promptmai.io

If the registered data is incorrect or incomplete, you may request that the information be corrected in accordance with applicable data protection laws.

7. Data Retention and Deletion

Personal data that is no longer necessary for the purpose for which it was collected will be deleted from our systems in accordance with applicable regulations.